Terms & Conditions
Accepting the Terms of Use
By visiting ActivityChief.com you accept the Terms & Conditions when you book services on ActivityChief. If you don't accept these provisions, please stop using website and leave.
 
ActivityChief.com (“ActivityChief.com” or “we” or “us”) operates the internet booking platform www.ActivityChief.com.com and all associated domains (“Platform“) on which suppliers (“Suppliers”/ “Supplier” or “you”) may offer sightseeing tours and other services and leisure activities (“Services”) to end customers (“Customers”). The Platform includes the website(s), apps, tools, platforms, and/or other devices of ActivityChief.com and its affiliated companies on or through which the Services are (made) available to Customers.

ActivityChief.com only provides the Platform to allow Suppliers to offer and sell their Services directly to Customers. We act as a commercial agent authorized and appointed by the Supplier and will not become a contracting party with regard to the Services provided by the Supplier to Customers at any time.

Access and Use of the Service

Services Description:

The Service an online platform that connects locals and activity Suppliers who have unique knowledge an experience with a particular travel destination or activity (“Suppliers”) with customers seeking to receive services related to such destinations and activities (“Customers”).

Platform Nature of the Services:

ActivityChief is not an operator of tours, activities or experiences, nor is it a provider of tours or activities, and ActivityChief does not own, sell, resell, furnish, provide, manage and/or control any transportation or tour services. ActivityChief's responsibilities are limited to: (i) facilitating the listing and availability of the services offered by the Suppliers; (ii) serving as the limited agent of each Provider for the purpose of accepting payments from Customers on behalf of the Provider.

YOU UNDERSTAND AND AGREE THAT ACTIVITYCHIEF IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN SUPPLIERS AND CUSTOMERS, NOR IS ACTIVITYCHIEF AN AGENT OR INSURER. THE SERVICES ARE INTENDED TO BE USED TO FACILITATE THE CONNECTIONS BETWEEN PROVIDERS AND CUSTOMERS. ACTIVITYCHIEF CANNOT AND DOES NOT CONTROL THE CONTENT CONTAINED IN ANY PROVIDERS PROFILES AND THE CONDITION, LEGALITY OR SUITABILITY OF ANY EXPERIENCES. ACTIVITYCHIEF HAS NO CONTROL OVER THE CONDUCT OF PROVIDERS, CUSTOMERS AND OTHER USERS OF THE SERVICES OR ANY EXPERIENCES, AND DISCLAIMS ALL LIABILITY IN THIS REGARD. ACCORDINGLY, THE PLANNING OR PARTAKING OF ANY EXPERIENCESARE AT THE PROVIDER’S AND/OR CUSTOMER’S OWN RISK.


ActivityChief reserves the right to change the content, structure, functions, processes and so on, of the internet platform, add new functions, or partially or fully suspend existing content and functions temporarily or permanently, as well as attach selected functions to the fulfillment of certain conditions, at any time without notice. ActivityChief can partially or completely block access to the website for particular users.

You are always legally bound by the Terms of Use at the time of your visit.
 
Your Registration Obligations:

You may be required to register with ActivityChief in order to access and use certain features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service’s registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registering. In addition, if you are under 18 years old, you may use the Service, with or without registering, only with the approval of your parent or guardian.

Member Account, Password and Security:

You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify ActivityChief of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. ActivityChief will not be liable for any loss or damage arising from your failure to comply with this Section.

Modifications to Service:

ActivityChief reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that ActivityChief will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

No Endorsement:

ActivityChief does not endorse any experiences. In addition, although these Terms require users to provide accurate information, we do not attempt to confirm, and do not confirm, any user’s purported identity. You are responsible for determining the identity and suitability of others who you contact via the Services. We will not be responsible for any damage or harm resulting from your interactions with other users. By using the Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other users or other third parties will be limited to a claim against the particular user or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek any legal remedy from ActivityChief with respect to such actions or omissions. Accordingly, we encourage you to communicate directly with other users via the Services regarding any bookings or trips made by you.
 
 
Links to other websites

Activitychief.com can contain links to other websites. These websites are maintained by third parties and Activitychief.com has no control on the content, functions and so on on these third party website. Activitychief.com formally dissociates itself from the content of linked website and does not accept liability for the content or conduct of the owners of the respective websites.

The Refund Policy.

Complaints or claims in respect of (the Service offered, rendered, or provided by) the Supplier or specific requests made by Customers are to be dealt with by the Supplier as ActivityChief.com is not responsible for and disclaims any liability in respect of such claims from Customers.


ActivityChief.com may at any time and at its sole discretion (a) offer customer (support) services to a Customer, (b) act as intermediate between the Supplier and Customers, (c) provide - at the costs and expenses of the Supplier – an alternative service of an equal or better standard in the event of an overbooking or other material irregularities or complaints in respect of the offered or provided service, or (d) otherwise assist Customers in their communication with the Supplier.
 
Insurance
 
It is the Customer's sole reasonability to ensure the supplier and the Customer has the correct and adequate insurance in place for the activity or event that supplier is providing to the Customer. ActivityChief.com recommends that Providers and Customers obtain appropriate insurance for their activity or event. Please review any insurance policy that you may have for your activity or event carefully, and in particular please make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of Customers (and the individuals the Customer invites to the activity or event, if applicable) while participating in your activity or event.
 
Customer acknowledges that ActivityChief shall not be liable for any injuries or damages suffered as a result of the customer using this platform or using the Supplier’s products or services. Customer agrees to indemnify and hold harmless ActivityChief from any and all claims or damages (including attorney fees and costs) incurred by ActivityChief in defending any allegations or claims by any customer(s) utilizing or purchasing Supplier’s product(s) or service(s).
 

Cancellations

The cancellation policy varies from activity to activity and is based on the providers terms. Each activity’s cancellation policy is highlighted on its activity page. If the Customer has to cancel a booking, send an email to cancellations @ activitychief.com so your request can be reviewed by our team. Please note, if a booking fee is added to your order, these booking fees are not refundable should you wish to cancel your order.

If a provider cancels an activity, the Customer will be eligible for a full refund.

Termination:

You agree that ActivityChief, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if ActivityChief believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. ActivityChief may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that ActivityChief may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that ActivityChief will not be liable to you or any third party for any termination of your access to the Service.

Privacy

Your personal data is processed by ActivityChief in order to supply the services listed by the Suppliers. ActivityChief communicates to the Suppliers – as identified in the relevant “product information” pages and in the purchase order form – the personal data strictly necessary to provide the Supplier’s Service (i.e. the user’s name, telephone number, email address if this is needed to fulfill the Supplier’s service, the booking reservation you have made on ActivityChief.com, and all information related thereto). ActivityChief and Suppliers will act autonomously as data controllers in connection with the personal data supplied and for the sole purpose of providing the relevant Services. At any time you may withdraw your consent to receive ActivityChief’s newsletter and updates on Products similar to those already purchased.